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Scott Operations

How it works

Two ways to work. Same result.

Pick done-for-you if you want it off your plate. Pick done-with-you if you want to own it. Either way, you end up with a system that works.

01 — Compare

Side by side.

Not sure which? We'll help you pick on the call.
Done-for-you compared with done-with-you
Done-for-youWe build it, launch it, and hand you the keys.Done-with-youWe build it together on live working sessions, and you learn to run it yourself.
Who it's forOwners who want it off their plateOwners or staff who want to run it themselves
Your timeA kickoff call and a few reviewsA few live working sessions
You end up withA finished, launched system and a walkthroughThe same system, plus the know-how to change it
Best whenYou'd rather run the business than learn toolsYou want to understand and control your setup
KickoffOne call to map what you need and gather accessOne call to map what you need and plan the sessions
Your time each weekUnder an hour for reviews and approvalsOne or two working sessions of about an hour
Who builds itWe doWe do, with you alongside, on screen
TrainingA recorded walkthrough of how it all worksHands-on practice until you can change it yourself
After launchWe keep it running on a care plan, or hand it off cleanlyYou run it, with us a message away when you need help

02 — The process

Four steps, and what happens in each.

  1. 01

    Discover

    A free call to find what's costing you the most.

    What we do
    Ask about your leads, your website, and where time goes. Point to the one or two fixes that pay off first.
    What you do
    Tell us how jobs come in today and what's frustrating.
    What you have at the end
    A short plan in plain English, with a quote and a timeline.
  2. 02

    Build

    We build it, or build it with you.

    What we do
    Write, design, and set everything up. Share progress so nothing is a surprise.
    What you do
    Review and approve, or join the working sessions if you chose done-with-you.
    What you have at the end
    A working system, ready to test.
  3. 03

    Launch

    We test everything and go live.

    What we do
    Test every form, text, and link on real phones, then switch it on.
    What you do
    Try it yourself and tell us anything that feels off.
    What you have at the end
    A live system and a walkthrough of how it works.
  4. 04

    Support

    We keep it running, or hand it off cleanly.

    What we do
    Monitor and improve it on a care plan, or hand over every login and note.
    What you do
    Send requests when something needs to change.
    What you have at the end
    A system that keeps working, and someone to call.

03 — Questions

Everything people ask us.

Is the preview really free?

Yes. We build it before we ask for anything. If you don't want it, you don't owe us a thing.

How do you build it without talking to me first?

We use what's already public: your Google listing, Facebook page and current website. Before launch, you tell us what to change.

How long until it's live?

Within 3 business days of payment and your final changes.

What does the $49 a month cover?

Hosting, security updates, backups, and small edits like new hours, prices or photos. There's no contract, so you can cancel anytime.

Do I need to be technical?

No. Done-for-you needs no tech skills at all. With done-with-you, we teach from zero.

What's the difference between done-for-you and done-with-you?

Done-for-you: we build it, launch it, and hand you the keys. Done-with-you: we build it together on live working sessions, and you learn to run it yourself.

How long does a website take?

A site for a local service business is usually live within 3 business days of payment and your final changes. Larger sites take 2 to 4 weeks.

Do I own my website and accounts?

Your domain and content are always yours. We host the site on our account, and if you ever cancel, we hand over the content and help you move it.

Can you work with my existing website or tools?

Often, yes. If starting fresh would be cheaper, we'll say so.

Can you use my current domain?

Yes. If you don't have one, we'll register one in your name. The yearly fee is usually under $25.

Who makes changes after launch?

We do. Text or email what you want changed, and small edits are included in the monthly plan. You don't need to be technical.

Do you work with businesses outside the Columbia and Charlotte areas?

Yes. Everything can be done remotely.

Will AI talk to my customers without me knowing?

Only if you want it to, and always with a clear handoff to a person.

Tell us what's slowing you down. We'll show you what we'd fix first.

Book a free consult

Free consult. No pressure, no jargon.